Delivery & Shipping Info

Standard UK Delivery - £3.95. Delivered within 3 working days.
Next Day UK Delivery - £4.95. Delivered next working day if ordered before 3 pm. Please note orders placed after 3pm Friday will be shipped on Monday and delivered Tuesday.
All UK orders are shipped with DPD and UK Mail and are fully trackable. Please note DPD/UK Mail will not deliver on Bank Holidays.

Please note during busy sale periods order processing may take slightly longer ( up to 5 working days).

PROCESSING TIME

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfilment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process. During sale period the processing time can increase to up to 5 working days.

After your payment is authorised and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holidays.

Shipping fees

Shipping fees are non-refundable. If you refuse any shipments from grass-fields.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 5 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

Grass-fields does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

OUT OF STOCK ITEMS

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our customers, Grass-fields reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, Grass-fields reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fraudulent or criminal activity.
Similarly, Grass-fields reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.

Standard US Delivery - $5.99. approximately Delivered within 4 to 8 working days.
Express US Delivery - $ 14.99 approximately Delivered within 2-3 working days.
Next Day US Delivery - $19.99 approximately Delivered next working day if ordered before 1pm London time. Please note orders placed after 1pm Friday will be shipped on Monday and delivered Tuesday.

All US orders are shipped with FEDEX and DHL and are fully trackable. FEDEX/ DHL will not deliver on Public Holidays.

Please note during busy sale periods order processing may take slightly longer ( up to 5 working days).

PROCESSING TIME

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfilment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process. During sale period the processing time can increase to up to 5 working days.

After your payment is authorised and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holidays.

Shipping fees

Shipping fees are non-refundable. If you refuse any shipments from grass-fields.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

We do not ship to PO Boxes.

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 5 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

Grass-fields does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.


OUT OF STOCK ITEMS

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our customers, Grass-fields reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, Grass-fields reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

An irregular or excessive returns history indicative of “wardrobing;”
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fraudulent or criminal activity.
Similarly, Grass-fields reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.

UK Shipping Rates

Standard UK Delivery - £3.95 Delivered within 3 working days.

Next Day UK Delivery - £4.95. Delivered next working day if ordered before 1 pm. Please note orders placed after 1pm Friday will be shipped on Monday and delivered Tuesday. NO NEXT DAY DELIVERY DURING SALES

All UK orders are shipped with DPD and are fully trackable. Please note DPD will not deliver on Bank Holidays.

Please provide your mobile number and email address at checkout to be sent updates regarding your delivery.

Please note during busy sale periods order processing may take slightly longer.

INTERNATIONAL SHIPPING RATES

  • A standard or express delivery service is available for most of the countries we ship to.
  • Please select your shipping country below to display times and costs.
  • International deliveries will be shipped with FEDEX or a local courier depending which service is selected.
  • We cannot ship to PO Boxes in the U.S. or Australia.
  • Please note during busy sale periods order processing may take slightly longer. Up to 5 working days
  • Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £12.86
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Free Next Day Delivery for orders above £150
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Free Next Day Delivery for orders above £120
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.08
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £15.95
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £12.65
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £16.99
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £15.95
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £11.30
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days

    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £2318
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £1720
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £17.20
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £10.99
    for 3-5 working days
    Free delivery for orders above 80£
    Next day delivery ( Order to be placed before 1 pm London time) £12.99
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £12.96
    3-5 working days
    Fedex Express Shipping £23.18
    3-5 working days
    Fedex Express Shipping £18.00
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £19.12
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £24.03
    3-5 working days
    Fedex Express Shipping £8.91
    3 working days
    DPD Express Shipping £7.65
    2-4 working days
    Free Next Day Delivery for orders above £150
    Fedex Express Shipping £22.23
    4-6 working days
    £25.00 Clearance Charges
    Fedex Express Shipping £17.78
    4-7 working days
    £71.67 per consignment up to 5kg, £6.52 per additional kg
    3-5 working days
    Fedex Express Shipping £15.42
    4-6 working days
    Fedex Express Shipping £7.66
    3-4 working days
    Fedex Express Shipping £8.93
    3 working days
    Fedex Express Shipping £11.97
    4-5 working days
    Fedex Express Shipping £15.58
    4-5 working days
    Fedex Express Shipping £19.99
    3-5 working days
    Free Next Day Delivery for orders above £99
    DPD Express Shipping £8.9
    3-5 working days
    Spend £150+ Free Next Day Delivery for orders above £150
    Fedex Express Shipping £21.80
    4-9 working days
    Fedex Express Shipping £8.85
    4 working days
    Fedex Express Shipping £27.64
    4-6 working days
    £25.00 Clearance Charges
    Fedex Express Shipping £11.08
    3-4 working days
    Fedex Express Shipping £10.97
    4-6 working days
    Fedex Express Shipping £9.14
    4-6 working days
    Fedex Express Shipping £7.69
    2 working days
    Fedex Express Shipping £6.58
    2 working days
    Fedex Express Shipping £19.38
    4-6 working days
    £25.00 Clearance Charges
    Fedex Express Shipping £7.92
    4 working days
    Fedex Express Shipping £12.87
    4-5 working days
    Fedex Express Shipping £17.14
    4-6 working days
    Fedex Express Shipping £71.67 per consignment up to 5kg, £6.52 per additional kg
    3-8 working days
    Fedex Express Shipping £22.77
    4-7 working days
    £25.00 Clearance Charges
    Fedex Express Shipping £10.29
    3-4 working days
    Fedex Express Shipping £9.84
    4-5 working days
    Fedex Express Shipping £10.65
    3-4 working days
    Fedex Express Shipping £10.29
    4-5 working days
    Fedex Express Shipping £10.48
    3 working days
    £25.00 Clearance Charges

All orders are process within 3 to 5 working days.Delivered within 3 working days. 

 All orders to the US take approximately 3 to 5 working days.  Shipped via FedEx

We cannot ship to P.O Box Address in US and Australia

 We used a signed for delivery service. Someone will need to be in to accept your delivery, a card will be left where you can arrange re-delivery or to collect from the depot.

 To minimise delays we recommend using your work address as your delivery address.

 Whilst we endeavour to deliver within the states time, we cannot be held responsible for any delays caused by the customs clearance of the destination country.